Agency
- Pleasant environment for users and staff members through ambient sound, air conditioning and controlled lighting.
- Tranquility and security for each of the users and staff members, using video surveillance strategies and facial recognition analytics and/or inappropriate or suspicious behavior, as well as action protocols in the event of theft or robbery, as well as a possible fire situation.
- Controlled and safe entry to the agency using people counting analytics, facial recognition, and temperature measurement.
- Excellent customer service by means of digital queue control, and signalization using audio and video systems, also providing information of interest to users as well as efficient service, minimizing waiting times.
- Resource maximization through banking service programs and digital records, with robust and redundant connectivity to central offices and data centers that provide uninterrupted activity causing delays in customer service.